Give Them a Human to Speak With

You’ve put a lot of thought into your direct marketing campaign, including putting strong response mechanisms into place. But, all of this could be for naught if you don’t also include the ability for your audience to call and talk to a human. Not to mention if the steps you put in place frustrate callers, you can leave the wrong impression that will have long-lasting repercussions.  

We hate to see frustrated people, which is why we see to it that  utilizing the latest technologies and techniques, you’re able deliver a satisfying and rewarding call center experience. Darwill can utilize our proven experience for a number of call center initiatives including:

• Inbound order taking
• Membership management
• Appointment/service scheduling
• Catalog and info requests
• Event scheduling
• Reservation scheduling
• Customer satisfaction surveys
• Dealer, retailer and rep locator
• Customer follow-up
• Rebate and loyalty programs
• Sales demo scheduling
• Product information line